Product Details
Item Specifics
Hign-concerned Chemical:
none
is_customized:
Yes
Shipping & Payment
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of montrella (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://montrella.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Reviews
(94 reviews)
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Why Buy From Us
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
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Absolutely love my lights
Perfecto
Good product from what you look at, it would be necessary to place them in the space that will remain to see how they look at themselves, but from there to the outside, it changes very well in the different sequences
good quality, perfect, recommended , good quality, perfect, recommended , good quality, perfect, recommended ,
Garna yakiste Shvidka shipping! All yak in the photo! Vergniki Garno to play! It will be easier! Good Vibration
Great! When it's on it's super pretty! Plus just install it!😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍
Garland was very good, if the sets had batteries for the remote control.
Like it very much, everything works. Only rare very! It would be possible to make tracks more often. And so very good. Seller advise It's day now. In the evening I will add a photo review
Duge is a class product. Shvidko came. Yakiste super. In the remote control, you need to keep the battery strong, and you don't let go (so everywhere) everything can be done. They walled up 3*3 M; I will soon be vishati and darken with color.
It's fine, it's fast, it's 10 days delivery, I suggest to покупкеёеееееееееееееееееееееееееееееееееееееееее
The Garland is super, warm light, different modes, arrived fast, there is a remote, I advise the seller and store)))))
The product is super jakish vartouti, they have squinted at the wrong address
Class gyrlyandt, to open all the kimnat, I sit down, don't get mad through the mysatts-the other🥲
The lights are beautiful! You have to work on a bit to stretch the wires, but the effect is wonderful. They shine bright, they have a lot of glow modes, they are on the current. The kit comes with a remote control without a battery that can be used to control the lights. I am very satisfied, I recommend it very much!
Very nice lights and for the price, they are very good. The shipment was fast and everything ok. I recommend this business.👍🏻
Gurland with a curtain. Duge Garna, just gorgeous. In the region, I got to put a "timer" function on the control panel, ale I didn't even call again, yak Yogo and get up for now. I bought a 3 × 3 m gyrland, I thought I would be a zavelika, ale ni, Mabout, chyim bilsha. Mise 10 parts. Duge Garnet, warm svitlo, yaskrave can be regulated by the control panel. I am more satisfied with the purchase. Shvidko came. Neme nstruktsii, Skoda, Hocha B anglich. My daughter.🔥😍
I buy for the second year already))) everything is super!
Came for a little more than three tizhni for the order. To bring good. The remote control without overfishing. CR2032 battery-free
Excellent product excellent product excellent product excellent product excellent product excellent product
Chudova, yaskrava girlyanda.
Garland is just a clas
Garno to play. Like
these are awesome...perfect size lights...fast shipping and secure delivery and packaging
Great Garland. Like it very much. They were afraid to broadcast on the curtains, very thin wiring. Hung in the room and illuminates and pleases.
The shipment arrived very quickly. The Garland is fit, it shines. It is very delicate, quality adequate to the price.